How Do I Request a Withdrawal?
We're so glad you're playing with us! Ready to access your winnings? We'll happily guide you through everything you need to know about requesting a withdrawal.
Withdrawal Preparation Checklist
Before you request a withdrawal, please make sure:
- Your email address is verified.
- You have available funds in your account (bonus funds are not included).
- There are no active bonus wagering requirements.
- There are no pending identity document requests.
How to Make a Withdrawal
To withdraw funds:
- Log in to your account.
- Open the menu and select Wallet > Withdraw.
- Choose your preferred withdrawal method to proceed.
Withdrawal Processing Times
Withdrawals are typically processed within 24 hours. Depending on the withdrawal method you select, it may take anywhere from 24 hours to 5 days for funds to reach your account.
How to Update Your Withdrawal Method
- You can use any withdrawal method already available on your account.
- To add a new withdrawal method, simply deposit using that method first—afterward, it will appear as a withdrawal option.
Need Help? If you have any questions, we're available 24/7 and here to help!