Ran into a "Session Expired" message? No need to worry — it's simply a connection hiccup, and your game progress and wagers are safe. Below, we'll explain why this happens, walk you through a few quick steps to fix it, and show you where to check your recent game outcomes. 

Please note, this information applies only to regions where casino games are available.

Why Does the ‘Session Expired’ Error Happen?

This error may occur on games developed by IGT, a third-party provider featured on our site. It's caused by a connection issue between your device and our systems.

How to Resolve a ‘Session Expired’ Error

To fix this issue:

• Clear your temporary internet files and cookies on your computer.
• Restart your browser.

You can find step-by-step instructions for common browsers on our FAQ page, or you can reach out to our Support Team for help.

Will I Lose My Game Progress or Wager?

If the error happened during a game, rest assured your session is still safe:

• Your game will either be waiting for you to finish when you reload it, or
• Your wager will be refunded.

How to View the Outcome of Recent Games

You can always review your recent game outcomes by going to: Account Menu >Wallet > Gaming History
This section allows you to view up to 12 months of your gaming history.