Your enjoyment matters to us, but so does your well-being. While we love offering a great variety of games, promotions, and features, responsible play always comes first at Bally Bet Sportsbook & Casino. Here's how we're committed to keeping you in good hands.

What is Game in Good Hands? 

Game in Good Hands is our ongoing pledge to make responsible gaming a core part of your Bally Bet experience all year long. We want every moment you spend with us to be trustworthy, enjoyable, and—most importantly—safe. When you game with us, you’re truly in good hands.

Overview of Our Pledge

• Trustworthy Play: From the moment you sign up, your account is protected with bank-level security and advanced encryption from day one. If you ever need help, our customer support team is available 24/7.
• Rewarding Play: We’re passionate about rewarding our players and continually look for new ways to make your Bally Bet experience more rewarding—enjoy prize draws, weekly bonuses, free-to-play games, and the Bally Rewards program, giving you more value for every play.
• Responsible Play: Your safety and enjoyment are our top priorities. We want to make sure you stay in control of your play. Use our Safer Gaming tools to help keep your play responsible and ensure you’re always betting with your head, not over it.

At Bally Bet, you’re more than just a player—you’re a valued member of our responsible gaming community. We’re committed to making sure every experience is both safe and fun.

Get Support Anytime

For more information on Responsible Gaming, we're available 24/7 and here to help. Alternatively, you can visit our Responsible Gaming page located in the Help Center. We're here to assist you!

BetGuard

BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Bally's. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)