At Bally Bet Sportsbook & Casino, your safety is our top priority. We are committed to providing a safe, secure, and responsible gaming environment for every patron.

Tips for Staying in Control

• Take regular breaks to keep your gaming experience positive.
• Treat gaming as a form of entertainment, not a source of income.
• Set reasonable limits and only wager what you can comfortably afford.
• By staying in control, you’ll enjoy your time on Bally Bet even more.

If you encounter any issues or have concerns about your gaming habits, please reach out to our Customer Support Team for assistance—we’re here to help!

Responsible Gaming Tools We Offer

To help you manage your gaming experience, Bally Bet provides a range of practical responsible gaming tools:

• Deposit Limits: Control how much you can deposit daily, weekly, or monthly.
• Loss Limits: Set a cap on how much you can lose in a specified time frame.
• Session Limits: Limit the amount of time you spend on our site at once.
• Account Cool Off: Take a break for a set period of time, starting at 1 day.
• Self-Exclude: Block access to your account for a specific period.
• Account Closure: Temporarily close your account until you’re ready to return.

Please note: The tools and limits available depend on your location or jurisdiction.

Getting Help and Support

For more information on our Responsible Gaming policy, click here.

If you or someone you know is experiencing a gambling problem, help is available:

• Call: 1-866-531-2600
• Text: 'CONNEX' to 247247
• Visit: www.connexontario.ca/en-ca/

For further assistance, our team is available 24/7—contact us via the support channels on our site or email us. We're here to help!

BetGuard

BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Bally's. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)