Why Am I Seeing a Blank or White Screen on my Desktop or Mobile Device?
Logging in only to be met with a blank or white screen can be a frustrating experience, especially when you're ready to play. This issue is more common than you might think, and it's almost always tied to stored data or outdated files that interfere with how the site or app loads.
The good news is that this is typically a simple problem to resolve. With a few quick steps, you can refresh your connection and get everything displaying properly again. Below, we'll explain why this happens and walk you through how to fix it.
How to Fix the Issue
Clearing your cache and cookies will refresh your connection and help everything run smoothly again. For step-by-step instructions, go to Clearing your cache and cookies for more guidance.
Need help? If you have any questions, we're available 24/7 and here to help!